If you have a small number of computers (< 100), there are many computer networks, telephone networks, copying and printing, access control and attendance, and business software! Full time it? The workload is insufficient, the technical ability is limited, the career development space is limited, and the stability cannot be guaranteed

You can choose our single service or monthly package

Single emergency service

We can provide flexible single service in specific ways
  • On the same day

    Client 350 + 100 for every two hours and more than one hour
    server 600 + 150 for every two hours and more than one hour
  • The next day

    Client 300 + 100 for every two hours and more than one hour
    server 500 + 150 for every two hours and more than one hour

According to the nature of your business to provide customized monthly services
  • Basic services

    (patrol once a month, single emergency service twice)
  • ¥1000/month
  • Standard services

    (Inspection twice a month, a single emergency service unlimited times)
  • ¥2000/month
  • Gold medal service

    (1 day per week, a single emergency service unlimited times)
  • ¥4000/month
  • Unlimited remote support Inspection once a month Emergency door-to-door 2 times / month Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report
  • Unlimited remote support Patrol twice a month 3 times / month in case of emergency failure Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report
  • Unlimited remote support From one day / week There is no limit to the number of emergency visits Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report

Committed to simplify management of IT assets and applications for customers and improve availability
  • Fixed personnel

    to select our service, we will set up a service team headed by a service manager, with one on-site technician as the main and one as the backup, which is stable for a long time
  • Process management

    the on-site support service not only strictly achieves SLA, but also pays attention to humanized service soft skills to improve customer satisfaction
  • Real time tracking of dispatch status

    customers can log in to Senior Role repair platform http://oa.itsr.com/ Real time query of dispatch status
  • Bilingual support

    technical personnel have basic English communication skills and fluent email writing
  • Strong technology

    More than 80% of the technicians have the senior engineer qualification certification issued by the labor bureau and the Ministry of information industry
Monthly customers:
Can open exclusive OA account, real-time attention to it information, understand the company it situation